Loan Recovery Officer

Our client is a Fintech company that provides quick loans recovery to customers via an online process.

Manages recovery of overdue loan.

Contacting customers daily/weekly and informing them of their overdue loans.

Following up with customers daily/weekly on previous payment & redemption date

Advising customers on the best payment options and negotiating suitable payment plans.

Reporting accurate customer feedback daily/weekly.
 

Candidates should possess an  HND / B.Sc qualification with 1 - 2 years work experience.

Previous experience in tele-collections, Customer Care , Call center will be an added advantage

Strong Written, Communication and Negotiation Skills.

Agile, Teachable, and willing to learn.

Ability to collaborate with a team in a fast-paced environment.

Attention to detail and strong Listening skills.

Persuasive, sales / marketing and analytical skills will be an added advantage.

Must have Smart Phone.