Responsible for handling customer interactions through various communication channels, including phone calls, emails, live chat, and social media.

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Primary role is to provide excellent customer service, resolve inquiries, process requests, and escalate issues when necessary.

• Bachelor of science in any field with a minimum of second-class lower
• Previous experience in a similar role is an added advantage 
• Candidate should not be more than 26 years of age
• Knowledge of multiple Nigerian languages is an 
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Empathy and interpersonal skills to understand customer needs and concerns and provide appropriate assistance.
• Effective problem-solving and decision-making skills to address customer issues and find appropriate solutions.
• Basic computer skills and familiarity with CRM software, call centre technology, and other communication tools.